Tg66 Privacy Policy — Your data is safe with us

Tg66 collects certain personal information to deliver our services and maintain platform security. We only collect what's necessary — nothing more.

Your consent is obtained before any of the above information is collected. Declining consent may limit certain features, but will not prevent you from using the core platform.

Tg66 collects information through several methods. You will be informed of each one — no data is collected without your knowledge.

• Provided Directly: You provide information directly when completing the registration form, uploading KYC documents, or contacting support.
• Automatically Collected: Technical information is automatically recorded through cookies and log files while you use the website or app.
• From Third Parties: Confirmation data may be received from payment gateways or identity verification agencies.
• Public Sources: Publicly available information may be verified for fraud prevention purposes.

Tg66 uses collected information only for specific, legitimate purposes. Here's a clear breakdown of how your data is used:

• For account creation, verification, and management.
• For processing deposits, withdrawals, and transactions.
• For customer support and issue resolution.
• To prevent fraud, money laundering, and illegal activity.
• To meet legal obligations (such as KYC/AML requirements).
• To personalize your platform experience.
• For analyzing and improving system performance.
• To send you promotional offers with your consent.

Tg66 never sells or transfers your information to advertisers for profit. You will be notified of any new purpose for using your data, and fresh consent will be obtained where required.

Protecting your privacy is tg66's top priority. However, there are limited circumstances in which information may be shared:

• Payment Provider: Necessary data is shared with payment providers such as Mobile Banking, Nagad, and Rocket to process transactions.
• Identity Verification Agency: Your information may be shared with approved third-party verification providers as part of the KYC process.
• Law enforcement agencies: Information may be disclosed to government authorities pursuant to a court order or legal obligation.
• Business Changes: In the event of a company merger or acquisition, information may be transferred — however, the new owner will be bound by this Privacy Policy.

Tg66's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help improve site functionality.

• Essential cookies: These cookies are essential for maintaining your login session and ensuring security. They cannot be declined.
• Performance Cookies: Anonymized data is collected to understand which parts of the site are used most.
• Functionality Cookies: Remembers your language or preferences so you don't have to set them again next time.
• Marketing Cookies: To show relevant offers. You may decline these cookies.

Cookies can be managed through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Tg66 uses industry-leading technology to keep your data secure. Security isn't just a promise — it's part of how we operate every day.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data stored in our databases is protected with AES-256 encryption.
• Multi-Factor Authentication (MFA) is available.
• Regular security audits and penetration testing are conducted.
• A 24/7 monitoring system is in place to detect suspicious activity.
• Staff access to data is restricted to the minimum necessary (Least Privilege principle).
• Affected users will be notified within 72 hours of any confirmed data breach.

Tg66 does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account information: For the duration of the active account and a minimum of 5 years after closure (in compliance with AML regulations).
• Transaction Records: 7 years — in compliance with financial regulations.
• KYC documents: 5 years after account closure.
• Gaming History: 2 years, or as required by law.
• Marketing Data: Upon withdrawal of consent, your data will be deleted immediately.

When the retention period expires, data is securely deleted or anonymized in a way that makes recovery impossible.

As a tg66 member, you have several important rights regarding your personal information:

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may object to the use of your data for specific purposes.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Withdrawal of Consent: You may withdraw your consent to marketing or additional processing at any time.

Tg66's platform uses certain third-party services that are directly connected to your experience. Each of these services has its own privacy policy.

• Payment Processor: Mobile Banking, Nagad, Rocket — process transactions.
• Game Software Provider: Licensed software company for game operations.
• Analytics Services: For analyzing anonymous user behavior.
• Customer Support Tools: For live chat and support ticket management.

These third-party services operate under tg66's guidelines and contractual agreements. They are not permitted to use your information for their own purposes.

Tg66 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age is required as part of the KYC process.
• Any personal information from a minor collected in error will be deleted immediately.
• If you believe your child's information has been collected, please contact us immediately.

Tg66 may update this Privacy Policy from time to time. Changes may be made due to legal updates, new services, or business developments.

• For significant changes, you will be notified by email or via an in-platform notice at least 30 days in advance.
• Minor changes will be communicated by updating the effective date at the top of the page.
• Continued use of the platform after a new policy takes effect will be considered acceptance of the updated terms.
• You have the option to close your account if you do not agree to the changes.

Previous versions of this policy are available upon request. We recommend visiting this page regularly to stay up to date.

For any privacy-related questions, concerns, or complaints, please contact our Data Protection Team.

We take every complaint seriously and aim to respond within 30 business days. If a matter requires more time, you will be kept informed.

• Contact us directly first — most issues are resolved quickly.
• If you are not satisfied, you have the right to lodge a complaint with the relevant regulatory authority.
• All complaints are recorded and used to improve the system.